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Even when all your email settings are correct, Apple Mail can still fail to send or receive email for In cases such as these, the only effective solution is to reset Mail's preferences to restore functionality. Open a Finder window on your Mac.

For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable. To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device.

Discussions & Threads

If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. If tracking issues occur, try these options:. Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.

If you enable the Mouse Keys feature, many keys might not respond as you expect. Here's how to turn off Mouse Keys:. If your Apple wireless mouse, keyboard, or trackpad isn't working as expected Try these steps to fix issues with your Apple wireless mouse, keyboard, or trackpad. Your device isn't recognized by your Mac Your mouse, keyboard, or trackpad intermittently stops responding Your mouse doesn't scroll up or down or side to side Your mouse or trackpad doesn't track as expected Your keyboard has one or more keys that don't respond.

Your device isn't recognized by your Mac Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac. Make sure that your wireless mouse, keyboard, or trackpad is turned on The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Bluetooth turned on and at least one wireless device is connected. When this icon flashes, at least one wireless device has a low battery. Bluetooth is off. Bluetooth is offline or unavailable. Restart your Mac. Turn the device off and on If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.

Your mouse or keyboard intermittently stops responding Follow these steps if your mouse or keyboard sometimes stops responding temporarily.


  • What if this doesn’t work for you?!
  • Connecting a Wireless Mouse | Easy Mac Computer Basics: Adding New Devices | InformIT.
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  • If your Apple wireless mouse, keyboard, or trackpad isn't working as expected;

Click or press a key Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. Borrow any wired USB keyboard or mouse from a PC or Mac for the sake of being able to do any keyboard or mouse input to get around the problem. The annoying notification appearing in the bottom centre of the screen. There is not the same switch on this model as the AA battery type so the above procedure is not appropriate. However, your problem is not with establishing a connection with the Mac, but in maintaining it.

This suggests that the keyboard may be experiencing interference from other devices on the same frequency as Bluetooth, namely 2. It would be good to see if you can reduce sources of interference, or look at how the keyboard and the Mac are situated to see if there is a source of interference or something that might be otherwise degrading the signal.

Also, check the batteries you are using, power fluctuations might be affecting the keyboard circuitry and its ability to maintain a connection.

Resetting the Firmware (see note)

Magic mouse issue, which appeared when I updated Abode Flash not sure if its coincidence or not. The mouse now only tracks vertically, in line, and not allow any other movement. I reset the bluetooth as you described and now the mouse can very slowly move around a little bit at a time. But still not any where need the speed one would fine acceptable.

Set up your Apple wireless mouse, keyboard, and trackpad

I ave a new Apple brand bluetooth keyboard. Silly me…. Numerous previous attempts to pair had failed. The Mac said the keyboard was there, but pairing failed. I then slid the switch to ON and held it there. Yes, probably silly. I clicked on Pair and it worked. Thanks for this Dave. I have an older model magic keyboard and a MacBook Pro.

How to Pair an Apple Wireless Mouse Without a Mouse // Ricochet by Chrys Wu

I carried out these steps to get the keyboard connected. Whether it stays connected remains to be seen! Within seconds, I was able to use the keyboard.


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  • Connecting a Wireless Mouse.
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Thank you! Just wanted to say thank you!

Apple Magic Mouse 2, Magic Trackpad 2, Magic Keyboard Unboxing & Setup

The holding the power button and entering the passcode allowed my Keyboard to reconnect!!! Your email address will not be published. Yes, add me to your mailing list. Notify me of follow-up comments via e-mail. Skip to content. Share this: Cinderford to Sugar Loaf. Thank you, it took two attempts but now works on my new Mac Book Air.

This wireless mouse comes with all of the features of a conventional mouse, and then some. This article will teach you how to install and use the mouse. In the lower-right corner of the window, click Setup Bluetooth Trackpad.

How To Install and Use the Apple Magic Mouse

Turn on the Magic Mouse. After a couple of seconds, the Magic Mouse will appear in your Search Preferences. Now, click Continue. Your Magic Mouse is now connected to your Mac device.